WE PAY Shipping and Taxes!
- FREE SHIPPING. ALL THE TIME on any orders $79.00 USD and up in Canada and the United States excluding Hawaii, Porto Rico and Alaska.
- We pay the Sales Tax
- We pay Duties and Taxes if item is coming cross border
- Any orders under $79.00 USD will have a flat fee of $15.00 USD Shipping & Handling
- All prices are shown in USD
- No delivery to PO Box
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item(s) is on backorder or unavailable we will reach out to you via e-mail or phone number to let you know of the delay or unavailability. For item(s) that are on backorder, if after we send the notification to you and we do not receive a reply within 1 business day, we process the order and submit it to the supplier to preorder your item(s) which will reserve your product(s) once it becomes available. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
If your order is stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at firstname.lastname@example.org.
- Orders are shipped via courier or freight depending on size.
- Orders that are unusually large may be subject to additional shipping charges - but don't worry, we will let you know if you order applies.
- Due to COVID-19 production or shipping may take longer than expected. We will keep you up to date if your order falls within this category.